Love in the Breath Terms & Conditions
Postage & Packing (UK)
To ensure everything is guaranteed to arrive I mail most products via the Royal Mail’s signed for first-class or Royal Mail 1st Class which have either £20 a £50 insured value only.
I highly recommend that you choose Tracked 24 with signature or Special Delivery Guaranteed by 1 pm, for those items with a value higher than £50 or you wish your parcel to arrive faster.
Please chose the higher postal charge, covering your purchases up to £500, All parcels at the higher rates can be tracked end-to-end with online confirmation and signature on delivery. Proof of postage is always retained.
I cannot take responsibility for the Royal Mail or UPS losing your items x
European Postage & Packing
Most items posted to Europe are sent International Tracked & Signed a reliable delivery to Europe in 3-5 business days up to the value of £50 only. Or UPS 4-5 Day delivery which this is a much more economical service for larger items.
Some lower-cost items like cards and prints may be sent Royal Mail International Standard post or 1st Class, I have taken my time to choose the best value postage available Unless you chose a higher cost delivery service items will be sent uninsured at the lower rate.
You can choose to pay the extra to ensure items up to £1000 in many cases, all parcels at the higher rates can be tracked end-to-end with online confirmation and signature on delivery. Proof of postage is always retained.
For larger items, a UPS service is offered, because it’s half the price of the Royal Mail Options available for Europe.
I cannot take responsibility for the Royal Mail or UPS losing anything, and please remember that any duty or tariff charges are solely the customer’s responsibility.
Postage & Packing (Overseas Zones 1,2 & 3)
We can deliver almost anywhere in the world by Airmail. Please note that prices for Zone 1 is very accurate, some more obscure countries in the world are not included in Zone2/3 and we may have to contact you if your country is not included; we will how every be happy to give you a quote for delivery.
Some lower-cost items like cards and prints may be sent Royal Mail International Standard post or 1st Class, I have taken my time to choose the best value postage available Unless you chose a higher cost delivery service items will be sent uninsured at the lower rate.
You can choose to pay the extra to ensure items up to £1000 in many cases, all parcels at the higher rates can be tracked end-to-end with online confirmation and signature on delivery. Proof of postage is always retained.
For larger items, a UPS service is offered, because it’s half the price of the Royal Mail Options available for Europe.
I cannot take responsibility for the Royal Mail or UPS losing anything. Please be aware that any duty or tariff charges are solely the customer’s responsibility.
Please Note Gigley Prints due to the high delivery cost will always be sent un-mounted carefully rolled in a cardboard tube, you can then stretch your printed art canvas onto a canvas on to a frame either professional or yourself with a staple gun x
All P&P UK, Europe and Worldwide
If a large order is placed, it is highly recommended to insure your package. Loveinthebreath is not liable for the loss of packages by Royal Mail.
If you’d prefer to pay less for shipping such as via 2nd class or unsigned for or similar, please contact me by email for the total costs Before You Place Your order, please note Loveinthebreath is not liable for anything that is posted uninsured or unsigned for.
All Artwork (except greetings cards) are printed to order and usually take between 1 week – 10 days to be produced.
Please let me know if you would like anything Faster and I will do my best to help you receive your goods on time. Orders must be received by 2 pm the day before posting for next day deliveries
Payment
Orders can be placed online or via email for commissioned or specially made items, Please contact me by email to discuss your order.
Full payment must be made in advance of the item/s being despatched. This can be either the full amount at the time of ordering or 50% on ordering followed by the remainder before the item/s are posted.
Deposits are non-refundable.
Orders placed online will be via direct bank transfer or secure payment provided by PayPal
If ordering commissions by email please send full details of the item/s you wish to have made as well as your contact details. An order form will be available soon.
Cancellation and Refund Policy
If you change your mind after placing an online order, you can cancel the purchase before we have sent our Dispatch Email to you. All dispatch emails are sent within one working day of the purchase. Orders can be cancelled by notifying us by email. We cannot guarantee a successful cancellation and full money back refund if a cancellation email is not received within one day of the purchase.
Delivery
We do our best to send out orders which are in stock as soon as possible, orders are usually dispatched by the next working day, and you should receive goods within 2-4 working days. If you encounter any problems with your order, we promise to do our best to resolve the situation as soon as possible.
As harmful carbon emissions are produced in delivering orders to you, we work with more fuel-efficient delivery through the Royal Mail.
All delivery times are approximate and are subject to change during very busy periods. Urgent orders can sometimes be met but please check first. by calling 07967308695 or emailing jah@loveinthebreath.com
We do not take responsibility for delayed or non-delivery due to factors beyond our control.
Hand-Made Items
We also make special one-off pieces of jewellery. All these items are therefore subject to variations from the photograph shown on the website.
Belly bags are sent in an envelope flat packed and then need to be filled on arrival with the correct about of clean small stones, we recommend the gravel which goes on the bottom of fish tanks, You could also use lentils beans or rice, but bear in mind what could happen if it were to get wet.
Lavender eye pillows are sent already filled with lavender and linseeds x
We make every effort to ensure your item is made to your satisfaction. If a mistake is made it will be rectified without hesitation and as soon as possible.
Returns after dispatch
In an event you wish to return an item upon receipt, please notify us by email at Jah@loveinthebreath.com within 7 days of receipt of the item, with the following information:
Your ….
Full name and address
Order number
Product code
Description
Quantity
Reason for return
Whether you require a replacement, refund or credit
All items can be returned to Love in the breath, under the condition the item is in its original state, unworn and in its original packaging. We will gladly refund the total cost of the purchase less the original postage costs within 30 days of receiving the notice of returns and upon receiving the returned goods.
We take great pride in our jewellery and other products hence we pack very carefully to ensure it arrives with you in perfect condition.
Our returns policy does not affect your statutory rights
Love in the breath guarantees the rights you have to return goods under the Consumer Protection (Distance Selling) Regulations 2000.
Exception
For health and hygiene reasons earrings can be exchanged or refunded only if they are found to be faulty upon receipt of the product.
Damaged items
We take great care and pride for ensuring our products are packaged securely before dispatch. In an unlikely event the item is received damaged upon arrival, please notify us by email immediately or within 2 days of receipt of the item, with photographic evidence.
Please return the item to Loveinthebreath within 7 days of notifying us of the problem and we will replace the item or give you a full refund.
How to return the item
Simply email and notify us at jah@loveinthebreath.com of your intention to return the item. We will reply to the email as soon as possible with our returns procedures.
Kindly note items returned are entirely at the sender’s risk. loveinthebreath cannot be held responsible for the loss or damage of the item/s in anyway caused when in transit through the postage system. The sender is responsible for the returns postage fees, which is suggested you send via the Royal Mail ‘Special Delivery’ method as that will provide insurance for the goods too. Please obtain a receipt of proof of posting.
General
The information provided on this website, we endeavour to keep up to date and correct. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Love in the breath endeavours to ensure colour reproduction is as accurate as possible. Slight variations may occur from the original. The photographs of the items on the website are indicative and some items may appear slightly larger or smaller than actual size. All dimensions of items shown are measured as accurately as possible and the slightest variations may occur. We will endeavour to provide the measurements of each item as accurately as possible. In an event the measurements are not shown or unclear we ask our customers to send us an email and we will gladly provide the relevant information.
Love in the breath reserves the right to withdraw an item without prior notice and/or amend, update the item descriptions and prices of the products offered on the website.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Every effort is made to keep the website up and running smoothly and accurately. However, Loveinthebreath takes no responsibility for, and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.